Grievance Redressal
If a client has any grievance/complaint, the client can submit it through the below form. The client can also email us directly at complaints@upside.ai
If the client’s issue is unresolved after a period of 15 days from the date of first raising the issue through the above form and/or email, he/she may, after completion of 15 day period from the date of first raising the issue, write to us at:
Atanuu Agarrwal,
Grievance Officer,
702 Amarnath Towers CHS Sanjeev Enclave Road, Seven Bungalows Versova Andheri West Mumbai-400061,
atanuu@wyridian.com
If the complaint is not resolved in next 15 days, or if the client is not satisfied with our grievance redressal, the client may approach SEBI at: https://scores.gov.in/ and can lodge complaint in “Complaint Registration” under “Investor Corner”.
In case, the client is not able to register a complaint online, he/she can send his/her complaint through post to the SEBI Head Office whose address is given at SEBI’s website: https://www.sebi.gov.in/contact-us.html.